Frequently Asked Questions

How do I choose beads or tools?

Compare the material, bead and hole sizes, tool dimensions and included pieces on the product page. Contact us with the item link if a detail needed for your project is unclear.

Do kits include every item shown in the photographs?

Check the listing for the components included in the particular kit; photographs may also show examples of possible uses.

How do I check a size or available option?

Review the individual product specifications and any available selections before adding an item to your cart.

How do I place an order?

Select any required options and quantity, then review your cart, contact information and delivery address at checkout.

Where do you ship and what does it cost?

Standard shipping is free with no minimum order to the 50 United States and Washington, D.C. See our Shipping Policy for exclusions.

When should my order arrive?

Estimated processing is 1–2 business days and transit is 4–6 business days, for a combined estimate of 5–8 business days. Actual delivery may vary.

How can I track an order?

Use the tracking details provided when available, or contact us with your order number for help.

How do I request a return?

Contact us within 30 days after delivery with your order number and the item involved. Wait for return instructions before sending it back.

What if a kit is damaged or missing pieces?

Contact us with the order number, details and photographs where available. Keep the item and packaging while the issue is reviewed.

When is an approved refund processed?

After an eligible return is received, inspected and approved, we process the refund to the original payment method within 3–5 business days. Your provider may need additional posting time.

How can I contact you?

Beadnoria
11850 Edgewater Drive, Lakewood, OH, US
44107
Telephone: +1 (216) 339-0315
Email: [email protected]